QS-9000中的術(shù)語(yǔ)
APQP Advanced Product Quality Planning and Control Plan，產(chǎn)品質(zhì)量先期策劃和控制計(jì)劃
PPAP Production Part Approval Process,生產(chǎn)件批準(zhǔn)程序
FMEA Potential Failure Mode and Effects Analysis,潛在失效模式及后果分析
MSA Measure System Analysis,測(cè)量系統(tǒng)分析
SPC Statistical Process Control,統(tǒng)計(jì)過(guò)程控制
審核 Audit
能力 Capability
能力指數(shù) Capability Indices
控制計(jì)劃 Control Plans
糾正措施 Corrective Action
文件 Documentation
作業(yè)指導(dǎo)書 Job Instruction, work instruction
不合格品 Nonconformance
不合格 Nonconformity
每百萬(wàn)零件不合格數(shù) Defective Parts Per Million, DPPM
預(yù)防措施 Preventive Action
程序Procedures
過(guò)程流程圖 Process Flow Diagram, Process Flow Chart
質(zhì)量手冊(cè)Quality Manual
質(zhì)量計(jì)劃 Quality Plan
質(zhì)量策劃 Quality Planning
質(zhì)量記錄Quality Records
原始數(shù)據(jù)Raw Data
反應(yīng)計(jì)劃Reaction Plan
返修Repair。
返工Rework
現(xiàn)場(chǎng)Site
分承包方Subcontractors
產(chǎn)品product
質(zhì)量quality
質(zhì)量要求quality requirement
顧客滿意customer satisfaction
質(zhì)量管理體系quality management system
質(zhì)量方針quality policy
質(zhì)量目標(biāo)quality objective
質(zhì)量管理quality management
質(zhì)量控制quality control
質(zhì)量保證quality assurance
組織organization
顧客customer
供方supplier
過(guò)程process
服務(wù)service
設(shè)計(jì)與開發(fā)design and development：
特性characteristic
可追溯性trace ability
合格conformity
缺陷defect
糾正correction
讓步concession
放行release
報(bào)廢scrap
規(guī)范specification
檢驗(yàn)inspection
試驗(yàn)test
驗(yàn)證verification
評(píng)審review
測(cè)量measurement
計(jì)數(shù)型數(shù)據(jù)Attributes Data
普通原因Common Cause
單值Individual
均值Mean
隨機(jī)抽樣Random Sampling
極差Range
特殊原因Special Cause
穩(wěn)定性Stability
子組Subgroup
計(jì)量型數(shù)據(jù)variables Data
變差variation
固有變差I(lǐng)nherent variation
總變差Total variation
偏倚Bias
重復(fù)性Repeatability
再現(xiàn)性Reproducibility
穩(wěn)定性Stability
線性Linearity
分辨率Resolution
過(guò)程更改Process change
質(zhì)量功能展開QFD
過(guò)程特殊特性Special Process Characteristic
產(chǎn)品特殊特性Special Product Characteristic
外觀項(xiàng)目Appearance Item
初始過(guò)程能力Preliminary Process Capability
材料清單Bill of Material
設(shè)計(jì)確認(rèn)Design Validation
設(shè)計(jì)驗(yàn)證Design Verification
顧客的呼聲Voice of the Customer
過(guò)程的呼聲Voice of the Process